At AkerSolutions, we recognize your time is valuable, and so is the health and well being of you and your family. That is why we are providing you with access to health and benefit information, 24 hours a day, seven days a week online or by telephone.
AkerSolutions and Aetna have partnered to create this site especially for you. It's packed with information to help you understand your benefits and the wellness-related programs available for you. Click on the areas on the main menu to access health information and support for you and your family when you need it.
Aetna Navigator [Aetna plan members]
Aetna Navigator is your primary online resource for personalized benefits and health information. You can take full advantage of this interactive website to complete a variety of self-service transactions on-line. Once you become an Aetna member and are registered on Aetna Navigator, you'll have access to secure, personalized features, such as benefits and claims status, as well as specific health and wellness information. Register now.
Aetna Member Services 1-888-410-3015 [Aetna plan members]
One of your most valuable resources is Aetna Member Services. Aetna Member Services Representatives are trained to answer your questions and to assist you in using your medical benefits plan properly and efficiently. Call Member Services toll-free at 1-888-410-3015 or contact Member Services online.
24 Hour Nurse Line 1-800-556-1555 [U.S.-based only]
While only your doctor can prescribe or give medical advice, Informed Health Line nurses can help you understand health issues and treatment options, review specific questions you may want to ask your doctor, provide research information on treatments and diagnostic procedures and explain the risks and benefits of various options. Call 1-800-556-1555 24 hours a day, seven days a week and talk with a registered nurse.